Blackboard Connect

posted Sep 18, 2017, 9:30 AM by Malinda Silver

Blackboard Connect-ED / Connect 5 is our community outreach notification tool designed to aid in the distribution of important information. This well respected and widely used service will enable Clearmont Elementary and the Yancey County  School District to communicate with parents about emergency situations, school events and important issues impacting your child via personalized voice and/or text messages to your family's home, work or cell phones. Essentially, a school principal or district administrator can make one phone call that reaches families and/or employees in a short amount of time.

Need to hear a message again?

If you've missed a message, or you'd like to hear a message again, please call: 1-855-4Replay (1-855-473-7529) from the phone in which the original message was received.

Important Call Delivery Notes

  • Messages may not be immediately available for playback. It could take up to one hour for the message to become available.

  • If you've missed any part of the message while it is playing, please stay on the line and press * (star) to hear the message again.

  • Please be aware that this service cannot dial an extension, so work numbers with extensions cannot be called.

  • When a call comes from the school, your caller ID system will display the district name or phone number. However, this can also depend on the phone company carrier, or what you have entered into your personal phone contact list.

  • When listening to a message, please be aware that background noise will cause the system to "stop and start." In the event that your telephone line is busy at the time of the call, the system is programmed to call two additional times, usually within an hour of the call start time.

  • If there is no answer, the system will re-try that number several times. If after repeated attempts the message is still not delivered, the system will cease its delivery attempts.

  • To ensure proper message delivery, your answering machine message should be fluid without silent breaks or pauses.

  • Please help us by ensuring that we have your current contact information. If any of your phone numbers have changed during the school year please contact the  school so we can update our records.